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Our Mission

Our Mission

Our mission is 100% customer satisfaction guaranteed!

We promise to serve our customers by offering only the highest quality products, superior installation and unsurpassed service.

Company Culture

We value our team like family and instill a culture that reflects:

  • Our culture is not separate from the company
  • Our culture showing us how to behave
  • Newcomers know the company’s culture immediately
  • A well-developed culture is highly successful and rewarding

Our Core Values

These core values work hand-in-hand with our mission to define who we are and how we operate.

  1. WOW OUR CUSTOMERS – Make everything we do extraordinary.
  2. ATTENTION TO DETAIL – It’s all about the little things.
  3. CONTINUOUS IMPROVEMENT – Individually and as a company.
  4. HELP & RESPECT ONE ANOTHER – We are all in this together.
  5. OPEN COMMUNICATION – Build relationships through transparency and openness.
  6. POSITIVE ATTITUDE – Toward everyone and everything we do.
  7. FIND A WAY – There is usually a solution, so get it done.
  8. BELIEVE IN YOURSELF – Believe big things are possible.
  9. DRIVE INNOVATION, CREATIVITY, & CHANGE – Be a leader.
  10. ADD VALUE TO EVERYTHING WE DO – Sowing and reaping.
  11. EXECUTION – Move Fast. Follow through. No excuses.
  12. ACCOUNTABILITY – Your impact. Your results. No exceptions.
  13. LOVE WHAT YOU DO – If you don’t, find something else to do.

Industry Awards

Fencing

Loren Graber, President & CEO of Digger Specialties selects one firm from his 300+ dealers in the US for the annual Customer Service Award given at the company’s annual meeting. His decision is based on customer-written comment cards sent directly to him. Phillips is honored to have received this 12 times since the award’s inception in 1996.

  • 1995 – Vinyl and Aluminum Top 10 Award
  • 1996 – Vinyl and Aluminum Top 10 Award
  • 1997 – Customer Satisfaction Award
  • 1998 – Vinyl and Aluminum Top 10 Award, Advantage Plus Group Award
  • 1999 – Customer Satisfaction Award, Advantage Plus Group Award
  • 2000 – Advantage Plus Group Award
  • 2001 – Customer Satisfaction Award, Advantage Plus Group Award
  • 2002 – Advantage Plus Group Award
  • 2003 – Customer Satisfaction Honorable Mention, Advantage Plus Group Award
  • 2004 – Advantage Plus Group Award
  • 2005 – Advantage Plus Group Award
  • 2006 – Advantage Plus Group Award
  • 2007 – Customer Satisfaction Award, Advantage Plus Group Award
  • 2008 – Customer Satisfaction Award, Advantage Plus Group Award
  • 2009 – Customer Satisfaction Award, Advantage Plus Group Award
  • 2010 – Customer Satisfaction Honorable Mention, Advantage Plus Group Award
  • 2011 – Customer Satisfaction Honorable Mention, Advantage Plus Group Award
  • 2012 – Customer Satisfaction Award, Advantage Plus Group Award
  • 2013 – Customer Satisfaction Honorable Mention, Advantage Plus Group Award
  • 2014 – Customer Satisfaction Award, Advantage Plus Group Award
  • 2015 – Customer Satisfaction Award, Advantage Plus Group Award
  • 2016 – Top 10 Award, Advantage Plus Group Award
  • 2017 – Customer Satisfaction Award, Top 10 Award, Advantage Plus Group Award

Landscaping

  • 2024 – Unilock Awards of Excellence: Best Project Under 1,000 sq. ft. (Wisconsin/Iowa/Minnesota)